Answers to the questions we hear most often about Biogency, the Synext NAD+ range, and how to get the best from our supplements. Always read the label and follow the directions for use; if symptoms persist, talk to your health professional.
Frequently Asked Questions
What is NAD+ and why does it matter?
NAD+ (nicotinamide adenine dinucleotide) is a coenzyme found in every living cell and is central to energy production and many everyday cellular processes. NAD+ levels naturally decline as we age, which is why supporting them has become a focus of healthy-ageing research.
How does Biogency support NAD+?
Biogency's Synext range is built on niacin (vitamin B3, as nicotinic acid). The body converts niacin into NAD+ through the well-established Preiss-Handler pathway. Synext pairs niacin with supporting ingredients such as quercetin, resveratrol from Japanese knotweed, CoQ10 and turmeric.
How is niacin-based NAD+ support different from NMN or NR supplements?
NMN (nicotinamide mononucleotide) and NR (nicotinamide riboside) are alternative NAD+ precursors. Biogency formulates with niacin, which raises NAD+ via the Preiss-Handler pathway, a long-characterised route in human metabolism. How efficiently each precursor raises NAD+ in people is an active area of ongoing research.
What is the difference between Synext, All-New Synext 3.0, Synext Pro 4.0 and Synext Lite?
Synext is the original formula. All-New Synext (3.0) is the classic formula enriched with pomegranate extract. Synext Pro (4.0) builds on 3.0 with added Ginkgo biloba and fenugreek. Synext Lite is a gentler-strength option for everyday maintenance.
How do I take Synext?
For Synext 3.0 and Synext Pro, the usual directions are 2 tablets in the morning on an empty stomach; if you have a sensitive stomach, take 1 tablet after meals. Always follow the directions on your specific product label.
Are Biogency supplements TGA-listed?
Yes. Biogency supplements are listed medicines on the Australian Register of Therapeutic Goods (ARTG), sponsored by Biogency Pty Ltd and made in Australia. Each product carries its own AUST L number, shown on the label.
Who should not take Synext, and are there any warnings?
Synext is not recommended during pregnancy or breastfeeding, or for children under 16. Do not use alongside warfarin or other anticoagulant medicines unless directed by a doctor. Always read the full warnings on your product label.
How soon will I notice results?
This depends on your lifestyle, diet and other factors. Many people report changes in energy and mental clarity within the first couple of weeks, with broader benefits building over the following months.
Where are Biogency products made?
Biogency supplements are made in Australia. The Synext and Synext Pro lines are manufactured by Bluegum Pharma Holdings in Banksmeadow, New South Wales.
What are your shipping and returns policies?
Please see our Return Policy page for returns and refunds. If you have a question about delivery or your order, contact our team and we will be glad to help.